Privacy Policy
Your privacy matters deeply to us. Here's how we protect and respect your personal information.
At GoDaan, we believe privacy is a fundamental right. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We're committed to transparency and putting you in control of your data.
1. Information We Collect
We collect information to provide and improve our services:
Account Information
Name, email address, phone number, and profile details you provide when creating an account.
Campaign Information
Details about fundraisers you create or support, including stories, images, and donation amounts.
Payment Information
Payment details processed securely through our payment partners. We don't store full credit card numbers.
Usage Data
Information about how you interact with our platform, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
- Operate and maintain your account and campaigns
- Process donations and financial transactions securely
- Send you important updates about your campaigns or donations
- Improve our platform and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations and resolve disputes
- Send you marketing communications (with your consent)
3. How We Share Information
We don't sell your personal information. We may share data in these limited situations:
With Campaign Organizers
When you donate, your name and donation amount may be visible to the campaign organizer.
Service Providers
We work with trusted partners for payment processing, email delivery, and analytics.
Legal Requirements
We may disclose information to comply with laws, court orders, or protect rights and safety.
Business Transfers
If GoDaan is acquired or merged, your information may transfer to the new entity.
4. Your Privacy Rights
You have control over your personal information. You can:
- Access and download your data at any time
- Correct inaccurate information in your account settings
- Request deletion of your account and associated data
- Opt out of marketing emails (you'll still receive transactional messages)
- Object to certain data processing activities
- Request data portability to move your information elsewhere
To exercise these rights, contact us at privacy@godaan.org
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no system is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential. If you suspect unauthorized access, please contact us immediately.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for the platform to function properly
- Analytics Cookies: Help us understand how you use our platform
- Preference Cookies: Remember your settings and choices
You can control cookies through your browser settings, though disabling some may affect functionality.
7. Children's Privacy
GoDaan is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
8. Policy Updates
We may update this Privacy Policy from time to time. When we make significant changes, we'll notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Privacy?
We're here to help. If you have questions about this Privacy Policy or how we handle your data, please reach out to our privacy team.
GoDaan Privacy Office
Kathmandu, Nepal